Safeguarding
Here at Washwood Heath Urgent Treatment Centre the health and wellbeing of our patients is our priority, and we are aware that these are difficult times for families and home life can be challenging.
The centre is a safe space for people experiencing abuse or neglect and any concerns can be discussed with a clinician or the Safeguarding champion who will offer advice for onward referral and support.
We know that cases of abuse, neglect and the incidence of domestic abuse have increased by at least 50%.
Are you a victim or are you worried that someone else may be a victim of domestic abuse, abuse or neglect?
Are there children or people with addition care and support needs in the home that could be affected by domestic abuse?
If you are concerned that an adult or child is suffering or likely to suffer harm or abuse you can call the police on 101 and state your concerns.
Call 999 if someone is in immediate danger.
Did you know?
If you are at immediate risk of harm from someone, you should call 999. If you are unable to speak, dial 55 and this will alert the call handler.
You can also register to use a 999-texting service. Simply text ‘register’ to 999 and click on the link. Your phone will then be registered to text the emergency services.
Helplines
Concerned about an adult
Birmingham: 0121 303 1234
Concerned about a child
Birmingham: 0121 303 1888
Out of hours Children: 0121 675 4806
National links and contact numbers
Below is a list of national links and contact numbers which you may find helpful. Please contact your surgery for further advice and support. We are here to help.
Family Lives (link opens a new window) – call 0808 800 2222
Relate (link opens a new window)
Young minds Parent helpline – call 0808 802 552
Galop (for lesbian, gay, bisexual and transgender people who are victims of domestic abuse, link opens a new window) – call 0800 999 5428
Rape Crisis (link opens a new window) – call 0808 802 9999
Victim Support– call 0808 168 9111
Cruse Bereavement– call 0800 808 1677
Samaritans– call 116 123
NSPCC – call 0808 800 5000
Mind – call 0300 123 3393
Action on Elder Abuse – call 0808 808 8141
National Centre for Domestic Violence – call 0207 186 8270
Respect – Men’s Advice Line – call 0808 801
ChildLine – call 0800 1111
National Domestic Abuse Helpline – call 0808 2000 247
Anti- Terrorist Hotline – call 0800 789 321
Age UK – call 0800 678 1602
Safeguarding advice for Adults and young people at risk – call 0115 951 5400
Refugee Action Asylum Crisis West Midlands Project – call 0121 201 3090 or 07827775956
Homeless Centre Gateway House Birmingham – call 0344 515 1800
Homeless Centre Midland Heart – call 0121 773 5520
Modern Slavery Helpline – call 08000 121 700
Modern Slavery/ Salvation Army/ 24hr Confidential Helpline – call 0300 303 8151